Ass Fans Celing Fans

Big Ass Fans offers a mix of repairability with significant limitations. Users report both DIY fixes and complete failures requiring replacement.

• •Parts availability: Customer service will sometimes replace major components like failed control boards and even cracked blades, but users report long waits and difficulty obtaining simple repair parts.
• •Common issues: Plastic housing components that cause clicking noises can be identified and fixed by determined users who tear down the unit, but electronic failures (Wi-Fi modules, remotes, controllers) often require complete replacement.
• •Serviceability: Basic mechanical installation is straightforward, but the extensive use of plastic components and integrated electronics creates durability concerns that impact long-term repairability.

Bottom line: While some mechanical issues can be fixed by determined DIYers, electronic failures and the manufacturer's inconsistent parts support create significant barriers to long-term repairs, especially considering the premium price point.

This $747 ceiling fan is a luxury gamble — brilliant engineering undermined by plastic parts that develop annoying clicks and ticks after a year or two. While some owners swear by theirs for 4+ years, too many report the same pattern: silent perfection that degrades into persistent noise issues.

• •Plastic housing warps: Users report 50-cent injection molded parts cause ticking noises every rotation as components shift and rub together over time
• •Electronics fail early: Control boards dying, Wi-Fi modules losing connection, and cheap IR remotes failing are common complaints for a product at this price point
• •Catastrophic blade failure: One user reported their blade cracked and fell after 4 years — a serious safety concern that challenges any BIFL claim

Bottom line: Could've been great, but extensive plastic construction and unreliable electronics mean you're paying heirloom prices for 2-5 year durability. The community is split between those whose units still run perfectly and those dealing with expensive disappointments.

Big Ass Fans offers a tiered warranty with impressive lifetime coverage for hub and airfoils, plus 5-year coverage on critical components like motors and controllers for residential fans. The warranty transfers to subsequent owners but only at the original installation location.

• •Coverage Quality: Comprehensive protection with lifetime coverage on key components and 5 years on motors/electronics.
• •Real-world Experience: Mixed reports with some users praising responsive customer service that replaced faulty units or components years after purchase.
• •Claim Process: Straightforward claim system through dedicated technical support channels, though some reviews indicate inconsistent response times.

Bottom line: Despite some user complaints about service inconsistency, BAF's warranty is among the industry's best with documented cases of honoring lifetime claims and replacing expensive components even after years of use.

Big Ass Fans has a deeply polarized reputation in the BIFL community. The products receive high marks for power, silent operation, and airflow, but serious concerns exist about long-term reliability and customer service.

• •Initial impressions: Users praise thoughtful packaging, clear installation instructions, and powerful, wobble-free operation with silent motors.
• •Long-term issues: Many report developing noises (clicking, ticking), component failures, and unreliable smart features after months or years of use.
• •Customer service: Wildly inconsistent experiences - some report excellent support with free replacements, while others describe months-long waits for basic parts.

Bottom line: A high-cost gamble at $747 - potentially excellent but with significant durability concerns. The premium price and mixed track record make this a controversial BIFL recommendation.