Box Grater CTG-00-BG

The Cuisinart Box Grater offers mixed repairability prospects with concerning design flaws despite its durability claims.

• •Disassembly Issues: The silicone base is removable but becomes a food trap and moisture collection point, leading to hidden rust underneath that's only discovered after failure.
• •Rust Vulnerability: Multiple users report rust developing after 5+ years of use, particularly under the silicone ring and on the bottom rod, suggesting lower-quality metals in critical areas.
• •No Replacement Parts: Despite the lifetime warranty, there's no evidence of available replacement parts for the silicone base or handle if they fail.

Bottom line: This grater is sturdy for daily use but has a fatal design flaw where moisture and food get trapped, causing eventual rust and failure. The warranty might cover replacement, but proper repair seems unlikely.

A well-built box grater with impressive initial quality, but with a significant design flaw that compromises long-term durability. The sturdy construction and sharp grating surfaces hold up well for most users, but the removable silicone base creates serious issues with trapped food, cleaning challenges, and eventual rusting.

• •Durability strength: Many users report 5+ years of retained sharpness and stable performance. The securely riveted handle is a particular high point compared to cheaper models where handles break.
• •Fatal flaw: Multiple reports of rust developing under the silicone base after several years, with one user being forced to discard their 5-year-old grater when the base fell off revealing significant corrosion.
• •Construction concerns: Some users note poor metal finishing with rough, potentially dangerous edges. The hidden space under the silicone base traps food particles and moisture, creating hygiene issues and accelerating corrosion.

Bottom line: Could've been great, but the silicone base design is its Achilles' heel. Expect 5-7 years of solid performance before potential rust issues develop, not the lifetime tool the brand reputation suggests.

Cuisinart offers a lifetime warranty on their Box Grater CTG-00-BG, covering defects in materials and workmanship under normal home use for as long as the original purchaser owns it.

• •Coverage: Lifetime warranty to original purchaser, specifically excluding damage from accidents, misuse, or cosmetic issues that don't affect functionality.
• •Claim Process: Contact Cuisinart's Consumer Service Center (1-800-726-0190) with a $4.00 handling fee, though California residents have additional options.
• •Verification: While reviews don't specifically mention warranty claims, the documented lifetime warranty terms from Cuisinart are comprehensive and standard across their kitchen tools.

Bottom line: This is a genuine lifetime limited warranty from an established brand with clear terms and a straightforward claim process, though requiring proof of purchase and a small handling fee slightly diminishes its perfect score.

Cuisinart graters spark divided opinions — loved for durability but criticized for design flaws. Many users report 5-10 years of sharp performance, while others worry about the problematic base design.

• •Durability praise: Users say it appears more durable and better quality than wedding gift graters and stays sharp after years of use
• •Cleaning nightmare: The rubber base catches and holds small pieces of food creating areas for bacteria — a major hygiene concern
• •Rust issues: One user found nasty rusty metal underneath after 5 years when the plastic membrane fell off

Bottom line: Well-regarded for performance but the food-trapping base and potential rust issues prevent it from being a true BIFL favorite.