Combination Food Processor

The Robot Coupe R101B CLR demonstrates a mixed repairability profile with strong long-term potential but uneven manufacturer support.

• •Serviceable design: Users report success repairing older models, with one mentioning a 1980 unit still in daily use and another finding DIY repairs possible with capacitors, relays, and motor grease.
• •Parts availability: Bowls, blades and motor components are available, but many report frustration with high-priced official parts and lack of cross-compatibility between models.
• •Repair limitations: Major concern is poor customer service that many describe as unhelpful or dismissive when repair needs arise, forcing owners to either seek independent repair shops or attempt DIY fixes.

Bottom line: Simple mechanical design with standard tools access makes repairs feasible, but lack of manufacturer support and documentation prevents a higher score - get a well-built unit and you'll likely be able to keep it running for decades.

The Robot Coupe R101B shows the classic split personality of a product with amazing potential but concerning quality control. Many users report decades of reliable service from their units, with some 1980s models still functioning perfectly. However, an alarming number experience catastrophic failures within months of purchase.

• •Build quality: Commercial-grade construction with heavy-duty polycarbonate bowl and powerful motor that handles frozen items and tough processing without strain
• •Longevity concerns: Significant percentage of units fail within 2-14 months despite light use, suggesting serious quality control issues in recent production
• •Repairability: Poor customer service and limited parts availability undermine the potential longevity, though professionals often find ways to maintain older units

Bottom line: When you get a good one, it's truly BIFL material that can last 30+ years of regular use. But the gamble on early failure and frustrating warranty experience makes this a risky investment despite its professional pedigree.

Robot Coupe offers a basic one-year limited commercial warranty that covers defects in materials and workmanship for parts and labor, but with several significant limitations.

• •Duration: Just 1 year for machines, 90 days for replacement parts/accessories purchased separately.
• •Claim Process: Requires proof of purchase, authorized service agencies only, and replacements don't extend the warranty period.
• •Exclusions: Does not cover blade sharpening/replacement from normal wear, industrial use, shipping damage, or any damage from misuse.

Bottom line: A standard but not generous warranty that requires careful adherence to process. User reviews suggest inconsistent reliability and customer service, making this a middling warranty for a premium-priced product.

Robot Coupe has a split reputation. Professional chefs and BIFL enthusiasts praise it as the gold standard for power and longevity, while Amazon reviews reveal concerning quality control issues with units failing after just months.

• •Reddit love: Users describe it as a beast and workhorse, with some noting their 1980 models still run perfectly and handle tasks that would destroy consumer brands
• •Amazon alarm bells: Multiple reports of units breaking after 2-14 months of light use, plus complaints about poor customer service when problems arise
• •Design frustrations: The R-101 model lacks a bowl handle (baffling on a $650 machine) and many discover too late it can't slice or shred

Bottom line: When you get a good unit, it's BIFL gold that lasts decades. But the risk of getting a lemon combined with unhelpful support makes this a gamble at premium prices.