This machine is a quality control gamble. When you get a good unit, it's a rock-solid workhorse that'll power through 8 layers of denim without breaking a sweat. When you get a lemon, it'll fail catastrophically within weeks.
- •Build quality: Users praise the 25-pound metal frame and powerful motor that handles heavy fabrics effortlessly. Long-term owners report 14+ years of daily use without repairs
- •Fatal flaws: Alarming failure rate with bobbin cases rattling after 8 hours, automatic threaders breaking quickly, and machines arriving DOA with grinding gears or error messages
- •Support nightmare: Multiple users describe Juki USA as unhelpful and borderline hostile, with $200-300 repair bills even under warranty
Bottom line: Could've been great, but the lottery odds of getting a functional unit and poor warranty support make this a risky BIFL investment despite its excellent core mechanics