HSS928ATD Track Drive Snow Blower

The Honda HSS928ATD snowblower is built for reasonable repair access with strong engine reliability, but has some notable design flaws that can require dealer intervention.

• •Parts & Support: Original parts are widely available through dealer network with a strong aftermarket community. Users mention needing to return to dealers for certain issues like chute replacement.
• •Common Repairs: Shear pins break frequently during normal operation and are user-replaceable, but users report being frustrated by how often this happens. Electric chute control joystick failures are mentioned as requiring more complex repair.
• •Design Issues: The discharge chute has a known clogging problem that Honda acknowledges and offers replacement parts for. Some users report needing aftermarket skid plates for better performance.

Bottom line: The core engine and drivetrain are durable with good repair potential, but some electronic components and design flaws create repair hassles that prevent a higher score.

The Honda HSS928ATD is a tale of two machines — legendarily durable core components hobbled by frustrating design flaws that prevent it from achieving true BIFL status.

• •Engine & Frame: Users report the Honda engine runs for decades with proper maintenance, and one owner in mountainous terrain called it top of the line after adding aftermarket skid plates. The tracked system provides excellent traction on slopes.
• •Fatal Flaw: Multiple users confirm the discharge chute constantly clogs in heavy, wet snow — exactly when you need it most. Honda acknowledges this defect and offers a replacement chute, but requiring dealer installation is a red flag.
• •Weak Points: Shear pins break from minor ice chunks, paint peels after one year, and electronic chute controls fail during storms. These aren't just annoyances — they're work-stoppers.

Bottom line: At $3600, this should be bulletproof. Instead, it's a premium-priced machine that only handles light, fluffy snow reliably. The community is split because the bones are solid, but critical components fail when challenged. Could've been great, but those chute clogs are deal-breakers for BIFL status.

Honda offers a solid 3-year residential warranty for the HSS928ATD snowblower, covering most major components against defects in materials and workmanship.

• •Coverage scope: "Top to bottom" coverage for the entire unit, though normal wear items (tracks, skid shoes, belts, etc.) are excluded.
• •Service network: Claims must be processed through authorized Honda dealers, providing a reliable but potentially less convenient claim process.
• •Limitations: HondaCare extended protection plans (which could extend coverage up to 6 years) are specifically NOT available for HSS models, limiting long-term coverage options.

Bottom line: Honda's 3-5 year warranty offers good protection with a responsive dealer network, though the exclusion from extended coverage programs and wear-item exclusions prevent it from being exceptional.

Honda's HSS928ATD has a strong reputation as a premium, reliable snowblower with devoted fans, but significant complaints exist about specific issues.

• •Enthusiast appeal: Redditors consider Honda the gold standard of snowblowers, often purchased as a lifetime investment. Many owners express pride in their purchase and plan to keep it for decades.
• •Performance divide: Excels in light, fluffy snow with impressive throwing distance, but multiple users report serious issues with wet, heavy snow causing chute clogging - a known problem Honda has addressed with replacement parts.
• •Value concerns: At $3,599, many find it overpriced despite its quality construction. Track drive system is praised for traction on slopes but criticized for excruciatingly slow speed on flat surfaces.

Bottom line: A premium machine with legendary Honda engine reliability that performs well in ideal conditions, but specific design flaws and high price prevent it from being universally recommended.